Refund Policy

October 7, 2026

This policy explains how to contact us about a Stiida subscription charge.

Subscription cancellation

Cancel through billing settings in your account. Cancellation stops future renewal; paid access generally remains through the current billing period.

Refund requests

If you believe you were charged in error, contact [email protected] with your account email, charge date and a brief explanation. Requests are reviewed individually.

Credits and applicable rights

Stiida Credits are digital service entitlements and are not redeemable for cash. This policy does not limit rights that apply under local law.