Frequently asked questions
Frequently asked questions
October 7, 2026
Quick answers about studying with Stiida, plans, credits and support.
What is Stiida?
A study workspace for organizing course materials, asking source-grounded questions, creating practice tests and reviewing flashcards.
Do I need a paid plan?
No. You can start with a free account. Paid plans add credits and higher limits.
What are Stiida Credits?
Credits are used when you run AI features. Your balance and plan allowance appear in your account.
Can I cancel?
You can manage subscriptions in your account. Access generally continues through the paid period.
Are AI answers always correct?
No. Check important answers against your course materials and instructor guidance.
How can I get help?
Contact our support team at [email protected].